Site not reachable when the cloud is orange


#1

when the cloud is orange in dns settings my site is not reachable but when i turn it to grey site opens on http with a warning shown on chrome browser.
why is it happening? it started suddeny day before yesterday.


524 error on orange cloud
#2

Domain?


#3

demo.mycitykart.in


#4

Which warning? Post a screenshot.

I get a 524 error which indicates your server is not reachable.


#5

Error 524 too. I got HTTP 200 with curl but it took forever.
The root is loading fine. Does demo point to the same host as your root domain?


#6

it gave the generic chrome browser warning for first time only and then it gives no warning if i load it again by turning the cloud grey.
yes it was giving 524 error but only when the cloud is orange.
@MarkMeyer No demo is pointing to another ip


#7

Assuming your IP address is x.x.x.243 it appears you dont have a valid certificate on your server installed. You first need to get such a certificate before you configure Cloudflare and HTTPS. You can also get such a certificate for free from Cloudflare, by having an origin certificate issued.


#8

this is the screenshot


#9

but earlier it was working fine.


#10

When earlier? Either your HTTPS configuration changed or you didnt open it via HTTPS but on HTTP. You need to fix that certificate before you can move on.


#11

i am using flexible ssl


#12

Flexible is a bad idea to start with. Again, you need to address the certificate issue.


#13

you mean i have to use origin ca certficate on my web server


#14

if i use origin ca certificate should i delete the really simple ssl plugin from my wordpress site?


#15

You need a certificate on your server which is accepted by Cloudflare. That can be a paid one, a free LetsEncrypt one or a free Cloudflare origin certificate.


#16

i understand what you means but after installing cloudflare origin ca certificate i should change flexible ssl to full ssl and delete the really simple ssl plugin from my site.
I am concerned with that plugin.
it is not neccessary to use that plugin after installing ca cert by cloudflare i think.


#17

I dont know what that plugin does, so I cant comment on it I am afraid.

But yes, after configuring the origin certificate you should switch to Full Strict, not just Full.


#18

ok thanks ,
i will try and let you know.


#19

it again started showing error 524 on full ssl and does not work on full strict.
it worked for only few minutes. I was able to log in and working suddenly 524 started again.


#20

Did you have an origin certificate issued and successfully configured it on your server?