I have a friend with a linux web host which uses cPanel and a separate domain registrar. A few days ago I added a TXT record in the DNS Zone Editor (cPanel) for the site validation needed by Google Webmaster Tools. The validation worked but now the website will longer load using the domain’s URL. It has been off the internet for days and even google no longer lists it.
I don’t think I touched any other settings. I didn’t touch anything on the domain registrar’s control panel, and the name servers look fine. The web host is still up and I can see the domain name using the direct server url. The URL will not ping.
My next step is to go into the cPanel Zone editor and choose the Reset Zone option (under the gear icon) and I am wondering if I need to worry about screwing thing up worse. Of course, the website is no longer resolving to the domain name so it couldn’t get much worse at this point. If I hit Reset Zone, with there be any problems that I need to be aware of? Are there any other tools I should be aware of to help resolve this problem?