Site not connecting

I have a website(example), that works just fine. I made a new one and made a subdomain for it(ddd.example). When I try to connect to the second site it doesn’t work, I put the second site address to example and it worked just fine. So, in conclusion ddd.example does not work but example does work.

Both ddd.example AND go to the same IP

(.com suffix remove because it’s being flagged as a website.)

Without knowing the actual hostnames, we can’t offer much help.

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