Site is not yet active on Cloudflare

[diegojuvino]

What is the name of the domain?

castanheiras.ro.gov.br

What is the error message?

is not yet active on Cloudflare

What is the issue you’re encountering

Hello, I have a contract with a city hall, where I host their website. Their domain ends in ro.gob.br. I added the domain here on Cloudflare, and pointed the NS to Cloudflare as usual. However, after everything was done correctly, Cloudflare does not recognize it and says that the NS does not point to it yet, even though it already does. Does anyone know how I should fix this?

What steps have you taken to resolve the issue?

I added the domain here on Cloudflare, and pointed the NS to Cloudflare as usual. However, after everything was done correctly, Cloudflare does not recognize it and says that the NS does not point to it yet, even though it already does.

What feature, service or problem is this related to?

Nameservers

[cscharff]

@diegojuvino

castanheiras.ro.gov.br

The person who added the DNS nameserver delegation for the domain has misspelled one of the Cloudflare nameservers.

castanheiras.ro.gov.br.	3600	IN	NS	scamus.ns.cloudflare.com.
castanheiras.ro.gov.br.	3600	IN	NS	ashley.ns.cloudflare.com.

[diegojuvino]

But where did you see this information?

Well, I checked on the DNSChecker website and it says it’s correct:

seamus.ns.cloudflare.com.
ashley.ns.cloudflare.com.

[diegojuvino]

help me, please

[cscharff]

It’s not correct at the authoritative nameservers.

dig castanheiras.ro.gov.br ns @ns1.ro.gov.br

; <<>> DiG 9.10.6 <<>> castanheiras.ro.gov.br ns @ns1.ro.gov.br
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 5488
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 2, ADDITIONAL: 1
;; WARNING: recursion requested but not available

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
;; QUESTION SECTION:
;castanheiras.ro.gov.br.		IN	NS

;; AUTHORITY SECTION:
castanheiras.ro.gov.br.	3600	IN	NS	scamus.ns.cloudflare.com.
castanheiras.ro.gov.br.	3600	IN	NS	ashley.ns.cloudflare.com.

[diegojuvino]

You are fantastic. Congratulations. The problem really is there. Thank you very much for your help.