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[itmanagermanappuram]

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getting this error for my domain ritijewelry

[Lumito]

Welcome to the community! Your problem seems to be a Shopify issue, and this thread may help:

Www not working after routine domain renewal but root domain fine

Hi all, After simply renewing our domain with our icelandic registrar (ISNIC) our www no longer works. The root domain is fine. I can’t seem to figure out why the www would suddenly stop working. Any help would be greatly appreciated. Thank you in advance.

If not, please include more details about your issue, so we can assist you better. Thanks!

[sdayman]

That domain is using Cloudflare name servers, but is not proxied by Cloudflare. It also has an expired SSL certificate.

Please contact your host to get your site working properly before you set it back to Proxied.

[itmanagermanappuram]

i added domain after deleting domain and SSL certificate.Still have same issue.

[epic.network]

Until the domain is removed from Shopify’s Cloudflare for SaaS account you will see these results when the domain is proxied.

This #tutorial provides more information.

Troubleshooting Custom Hostnames / Cloudflare for SaaS when moving provider

Background Cloudflare for SaaS is a product aimed at providers of web applications to allow the provider to use Cloudflare’s features on their customers’ custom domains. This means the provider can manage the SSL/TLS certificates, custom hostname and security and performance settings with Cloudflare. If your provider uses Cloudflare for SaaS, you will be unable to control settings like Firewall, Page Rules and SSL/TLS for the hostnames they control. What happens when you move provider? When y…

Unrelated, your SPF record is invalid due to infinite recursion. An include statement pointing to itself results in a broken SPF policy.