Site is blocked since switching to CF nameservers

,

What is the name of the domain?

What is the error message?

Sorry, you have been blocked

What is the issue you’re encountering

Unable to access my own site. It is blocked for everyone since switching to CF.

What steps have you taken to resolve the issue?

Don’t see any related events in security and tried switching proxy to DNS-only for A records. Doesn’t work.

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Full

What are the steps to reproduce the issue?

Access the site

Screenshot of the error

Check your security event log for the reason requests are being blocked…
https://dash.cloudflare.com/?to=/:account/:zone/security/events

If it’s blocking everyone, also check your DNS records are pointing correctly in your Cloudflare DNS and not to a Cloudflare proxy IP address.

It says “No firewall events found matching your filters”

A records are both using proxy, which I assumed was correct. DO I need to swtch them to DNS-only?

Can you show a screenshot of your DNS records.

All those are Cloudflare proxy IP addresses. You need to remove them and use the DNS records that your web host gives you instead.

Won’t we lose all the Cloudflare benefits - CDN, DDoS, HTTPs - by switching the DNS?

If the records point to your origin and are proxied, then you will be using Cloudflare.

Alright, thank you so much! That works. Btw, I’ve removed AAAA records since we are not using IPv6 and proxy is off for the A record - mail. Is that ok? It warns that IP might be exposed but for email that’s right, right?

Yes, that’s all ok. If the web and mail server are on the same IP address then that’s expected since the mail server IP needs to be public as it can’t be proxied through Cloudflare (without using Cloudflare Spectrum).

1 Like

Sounds like your site might be triggering a false positive in Cloudflare’s security settings — this can happen depending on your WAF rules, browser integrity checks, or IP reputation settings.

If you’ve already tried switching to DNS-only and the block still happens, I’d suggest:

  1. Temporarily disabling security features like Bot Fight Mode or specific firewall rules to test.
  2. Check Cloudflare > Security > Events for any blocks related to your IP or country.
  3. Make sure your origin server isn’t blocking Cloudflare IPs, especially if you’re using a CMS or plugin with its own IP filtering.

I ran into a similar issue when setting up an estate agency Ilford website — turned out a firewall rule was misfiring due to how certain parameters were passed in the URL.

Also double-check if any browser extensions are interfering or if your IP is mistakenly flagged.

Hope this helps!