Site goes down everyday for 20-30 minutes. Request timed out. Timeout is 30 seconds

What is the name of the domain?

soldevelofoundation org

What is the error number?

Request timed out. Timeout is 30 seconds

What is the error message?

Request timed out. Timeout is 30 seconds

What is the issue you’re encountering

Since November 23rd the site is not accessible for 20-30 minutes everyday around 1-3am.

What steps have you taken to resolve the issue?

I contacted the hosting provider, they checked the access/error logs and firewall configuration, but they didn’t see anything suspicious. They suggested it might be related to cloudflare. How to check that?

What are the steps to reproduce the issue?

Try to access site during downtime.

Screenshot of the error

What is the error code you are seeing on your end?

We do have our guide on resolving timeout issues:

The fact it happens at the same time every day makes it sound like your origin server is going offline or restarting.

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