Site Down following DNS Change (Error 1016)

Website, Application, Performance
1

What is the name of the domain?

redszone.com

What is the error number?

1016

What is the error message?

Origin DNS error

What is the issue you’re encountering

Site Down following registration

What steps have you taken to resolve the issue?

Created A records
Updated registrar with nameservers from Cloudflare
Contacted host

2

Error 1016 usually means you have a DNS record that is a CNAME but the target hostname does not resolve.

For your site however redszone.com redirects in the HTML to www.redszone.com which doesn’t have a DNS record…
https://cf.sjr.dev/tools/check?9660b691c4314065b47896d48b459c88#dns

1 Like
3

Right now, I have an A record for host.redszone.com to 209.59.166.84. That didn’t work, or if it did, it’s still down due to changing to a different nameserver following inadvertently deleting my Cloudflare account and re-registering with Cloudflare. So in addition to host.redszone.com, I also created an A record for @ to that same IP address. Do I need both, and is it still likely a timing issue of the nameserver update (it’s been about 12 hours), or is something else likely wrong in addition to the propagation time? Thank you.

4

You need a DNS record for www.

2 Likes
5

That resolved the problem- thanks so much. Just to confirm, I changed @ to www and now have:

Host.redszone.com (on directions from my host)
Redszone.com
Www.redszone.com

All pointed to the IP address I mentioned above. All three are needed, right? Thanks again for your help.

6

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