Singapore node is down, please help

Hi, it seems this node is down , our customers can’t download file from Singapore. Don’t know how to contact you, so I post it here, please help ASAP.


According to this page There are no issues.
Even if there were some, they should have been re-routed. Please bear in mind that this is an anycast network. This Ip is assigned to several nodes.

Can you please be a bit more specific in your error description?

tried to download file from Singapore, it returned below error last night
Error 521 Ray ID: 43876ebba304a9c0 • 2018-07-11 01:17:48 UTC
Web server is down
but now it’s returning 404 not found error
and for this link
it’s now returning this error
Error 522 Ray ID: 43878efa5729aa02 • 2018-07-11 01:40:04 UTC
Connection timed out

It’s not responding to me, either. The behavior indicates it’s a problem with the server itself.

If this is your site, go to Cloudflare DNS and set it to :grey: and try again. That should send the request directly to the origin server.

1 Like

Thanks, it wokrs. there was a IP issue with our origin server.


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