Since 2 days ago firefox users can not pass captcha

hello
since 2 days ago firefox users can not pass captcha
and they must use chrome which is ok

UPDATE:
if firefox users use https url ,they can pass captcha
but if they use http url , it remains in captcha step ,forever

is there any solution?

Hi there,

Just tested both your zones and could not reproduce your issue. I was able to browse to the .com and the .net domain using both HTTP and HTTPS in Firefox, although the .com forces a redirect to HTTPS and only loads after.

Although I wasn’t able to reproduce the issue, if as you state this only happens in http, seems like an easy fix is to enable Always Use HTTPS under SSL/TLS > Edge Certificates

Take care.

thanks for reply
it happens ONLY if your ip is suspicious and cf forces the captcha
use a public vpn to see it

this error is now famous (Only firefox)

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