Shopify saying I have a cloudflare proxy which I don't have

What is the name of the domain?

enjoydkb.com

What is the error message?

Your domain has a Cloudflare Proxy, which is not supported by Shopify

What is the issue you’re encountering

My site hasn’t deployed after changing DNS records, and is still down

What steps have you taken to resolve the issue?

  • Signed up for a free cloudflare account and asked AI assistant (was not helpful)
  • Checked this community for answers; some threads say it’s a false alert
  • https://cf.sjr.org.uk/tools/check?a9895b7fbfe948aebabb5338d7df159b says that I’m not using cloudflare
  • Running curl -I www.enjoydkb.com DOES seem to show something cloudflare related:
HTTP/1.1 404 Not Found
Date: Sun, 11 Aug 2024 07:04:54 GMT
Content-Type: text/html
Content-Length: 1516
Connection: keep-alive
Report-To: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=fIMVU%2FJLy2sBrgvR3JEQeVUQuWmiZEfTyJ9K4FZ31WK5ENMF6hOIcI0D92s16EnnFz0qYsQV4c8oNtPH%2FDqOF%2Bx%2FM77Q6aU220bG2BXVqWOpmMwRVnyFlABP3%2FYQIsF8I%2FM%3D"}],"group":"cf-nel","max_age":604800}
NEL: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
Server-Timing: cfRequestDuration;dur=9.000063
X-XSS-Protection: 1; mode=block
X-Content-Type-Options: nosniff
X-Permitted-Cross-Domain-Policies: none
X-Download-Options: noopen
Server: cloudflare
CF-RAY: 8b165fccca414933-SIN
alt-svc: h3=":443"; ma=86400
  • This issue has been a massive headache so any help at all would be massively helpful

What feature, service or problem is this related to?

DNS not responding/updating

If it’s relevant, the domain is on squarespace

It is a false alert. If your site is working ok, ignore it. If it is not working, contact Shopify.

Correct, you are not.

Shopify themselves use Cloudflare which is why you see that header.

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