Shopify issue, cannot get rid of Shopify

My domain is aura.com.hk, and I was using Shopify before but now transfer to other platform.

However, when I enter ‘https://aura.com.hk’, it is unreachable. Only with ‘www’ is ok.

Already contact Shopify and make sure there is no linkage with them.

A post was merged into an existing topic: When I Enable forwarding at a domain then face SSL 503 issues