Shopify domain hostage

I used Shopify with my domain and they, using Cloudflare for SaaS, created the version of my domain under their control, causing issues on my side.
I would ask to Cloudflare to regain control of my website because when I point to the nameservers of my account, the Cloudflare for SaaS version of Shopify takes over and then only those DNS are considered.

At the moment I am stuck with Shopify because they pretend to receive the first payment in order to give me the opportunity to “disconnect” the domain on their side (hard to believe but true).

How I can contact the support to solve this?

Try “Liberate the Hostname” from this tutorial:

3 Likes

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.