Shopify authentication and error code 1004

Help, please! :grinning:

Shopify is indicating that we need to authenticate our domain. When I attempt to add a CNAME record per the Shopify instructions, I’m seeing an error. For example, the first CNAME record they suggest is Host name “6…_domainkey” and Value “dkim1…”

These values throw a DNS Validation Error Code 1004.

Please advise how to authenticate our domain on Shopify.

Make sure that CNAME record is set to :grey: DNS Only. Edit it if it isn’t and toggle the :orange:.


Thanks, sdayman! It took me a bit to figure out the toggle maneuver but once I found the DNS option, the four recommended Shopify records were accepted on the list.

1 Like

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.