Shipstation not connecting

I cannot print! Every since they cleared the cache it will not connect to my site, never in three years has this happened

Please anyone that can help, please please please

What exactly is a Shipstation?

Who is ‘they’ and what do you mean by cleared the cache?

We’re going to need a lot more information or background to be able to offer any advice or recommendations.

Shipstation is a shipping program, it is not syncing with my WP site, my Jr Admin had Cloudflare “clear cache” and since so it is not syncing, it is throwing this error message:

05/02/2022 10:26 by

An error occurred attempting to update orders: Just a moment… html, body {width: 100%; height: 100%; margin: 0; padding: 0;} body {background-color: #ffffff; color: #000000; font-family:-apple-system, system-ui, BlinkMacSystemFont, "Sego

05/02/2022 10:26 by

Manual order refresh began

05/02/2022 10:12 by

[email protected]

An error occurred attempting to update orders: Please Wait… | Cloudflare <meta http-equiv=“Content-Type” content="text/html; charset

05/02/2022 10:12 by

[email protected]

Manual order refresh began

05/02/2022 10:02 by

[email protected]

An error occurred attempting to update orders: Please Wait… | Cloudflare <meta http-equiv=“Content-Type” content="text/html; charset

So not sure if you know anything, but if you dont know what Shipstation is, I dont know how you can help? Maybe… I dont know but I have to go, this Cloudflare has been a nightmare since we got it hooked up.

Apparently Im not the only one lol, but it is what it is, if you think you have the knowledge to help that would be great.

Cloudflare has been a nightmare since we got it hooked up.

Your ‘Shipstation’ is being presented with a Managed Challenge since Cloudflare thinks it’s a bot/automated traffic - which it wouldn’t be wrong about. In most cases, this sort of traffic is unwanted and you’d setup rules to allow your own APIs or external services & let Cloudflare handle the rest.

Check the activity log in https://dash.cloudflare.com/?to=/:account/:zone/security to see what’s blocking it - if it’s Bot Fight Mode, then whitelist the IP address that your ‘Shipstation’ will be coming from in IP Access Rules https://dash.cloudflare.com/?to=/:account/:zone/security/tools

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