Setting up SSL for ScreenConnect/Connectwise Control

ssl

#1

I have a self-hosted Connectwise Control server in Azure, and I’m trying to set up SSL on it to secure web sessions.

Here are the instructions from Connectwise: https://docs.connectwise.com/ConnectWise_Control_Documentation/On-premises/Advanced_setup/SSL_certificate_installation/SSL_Configurator

I’m new to SSL in general want to use CloudFlare as my CA for this. I went through the process using their SSL Configurator script, and it generated a CSR and Private Key file. I pasted the CSR text to CloudFlare > Crypto > Origin Certificates > Create Certificate > “I have my own private key and CSR”.

For the hostname I added my subdomain for the server (remote.domain.com).

Next it displayed the certificate text, which I copied and pasted to a .cer file on the server, per Connectwise’s instructions.

I finished out the configuration tool and changed the port to 443, but got certificate mismatch errors when trying to browse to https://remote.domain.com

Connectwise support says it must be some sort of incompatibility with CloudFlare’s certificate. Am I missing something here or doing something wrong? Thanks for your help!


#2

Sorry for the delay. Are you still having issues? Have you submitted a support ticket yet?