Hi, I ahve the same issue, but mine has been DNS only for several days (gray cloud). I checked with Mailgun support and they confirm the DNS record for cname does not point to Cloudflare. Any ideas?
Does now work. Mailgun does not find CNAME record anyway.
I have tried name for record: email and email.mg. Does not work both.
I have tried grey and orange clouds… Still not working.
And always I`ve wait for 24-48 hours to make sure that changes have been applied.
I`ve change cloud to orange after writing my question. It was grey before.
Okay, I am switching it back to grey. You can check again now. Hope somebody will find a solution.
Grey cloud does not change something for mailgun. Is always says Current value: not found. for CNAME record.
In my case, set to DNS only (grey) works instantly, after clicking Check DNS Record Now button in Mailgun dashboard, every checkmarks are green, thanks.
Your situation is not clear to me. The “marketing” website is showing a 500 error, so something on the server is misconfigured. It’s best to set DNS for the “marketing” subdomain to until you fix the site.
If email.marketing is a CNAME that you’ve set up for Mailgun, then it should also be set to .
Thanks for you respond.
In Mailgun my subdomain “marketing.smartcarrental.mx” is configured without any issues.
Here un Cloudflare I config the DNS fo “marketing.smartcarrental.mx” like next picture: