Set up new Two-Factor Authentication device


#1

Hi,
I’ve lost my phone with Two-Factor authenticator app. I can’t turn off Two-Factor on my cloudflare.com account or add new device/Two-Factor app without Two-Factor current code. Is there any way to add new Two-Factor app installed on my new phone and connect with cloudflare.com account?


#2

Once you lose your 2FA and have also lost your backup codes, you need to contact Support to get that one turned off so you can add a new one.
Login to Cloudflare and then contact Cloudflare Support