Set something incorrectly - links

Website, Application, Performance Getting Started
#1

I think I may have enabled something in CF that has upset something. I think I have seen something in the config I think that replaces email addresses with a protective url but this isn’t the same I think. Is it obvious what is wrong?

We have an ERP that sends purchase order emails. In those emails is a link to a downloadable PDF. In the last few days suppliers have said that they cannot open the link with an error:

This site can’t be reached

Check if there is a typo in url8996.bakerybits.co.uk.

DNS_PROBE_FINISHED_NXDOMAIN

Thanks

#2

There is no DNS entry for url8996.bakerybits.co.uk. You should create one and point it to the appropriate host.

#3

I’m being dim - why is the link that the ERP is putting into the email being changed to this one that doesn’t work?

#4

That’s a question for the administrator of your ERP.

#5

They suggested that I ask CF…

#6

If all your invoices are served from this subdomain, then ask them where it should point.

If the ERP vendor is creating each unique invoice in the format urlxxxx.bakerybits.co.uk find a new ERP vendor.

If the URL format is supposed to be something like bakerybits.co.uk/invoice8996 have the support person escalate to someone internally or to describe exactly why they believe Cloudflare is responsible for the URL being formatted incorrectly.

#7

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