Sessions drop after 30 minutes

Hello. I recently started to use zero trust and it seems to work well. I have many users telling me that they will get booted out while working or if they are idle the same will happen at about the 3o minute mark. I adjusted the global session time out from "same as application to 6 hours. Is there anywhere else I should be looking to adjust as well that I’m missing? our old way was working fine as the time were 3 hours on our Remote desktop server idle time but now it seems not to work.
Thanks

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