SERVFAIL on authenticeurope.org

Hi There. I am unable to activate SSL on this domain with my Host Flywheel. I’m advised the domain is returning the error:

; <<>> DiG 9.10.6 <<>> AAAA authenticeurope-org ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 32840

They tell me a status of SERVFAIL means the domain’s nameservers are failing to respond to the query for AAAA records.

Please advise how to resolve the issue. Thanks

You have a DNSSEC issue and need to update the values at your registrar with those provided by Cloudflare.

https://dnsviz.net/d/authenticeurope.org/dnssec/

1 Like

Thanks Sandro. I don’t know much about DNSSEC so will need to do some research. I added the DNSSEC records due to Cloudflare’s recommendation to multiple domains. Part of the reason for moving the DNS to Cloudflare is because the registrar has no idea what they are doing. We’ll be moving the domains across to Cloudflare for registration soon which will help. Thanks again for your response.

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