ServerException: HTTP/1.1 524

[david120]

Hi

I use an audit services for my Joomla sites. The service runs automated audits or I can run them manually amongst other things

The audit failed today on the 2 sites that I have added to Cloudflare.

ServerException: HTTP/1.1 524 returned for “/plugins/system/bfnetwork/bfnetwork/bfAudit.php”.

I have asked the developer for advice but just wondered if the solution lies within Cloudflare?

Thanks

David

[erisa-cf]

Hi David, thanks for your question.

Have you reviewed the following material on 524 errors?

Community Tip - Fixing Error 524: A timeout occurred

Error Try the suggestions in this Community Tip to help you fix Error 524: A timeout occurred. Background Error 524 error indicates that Cloudflare made a successful TCP connection to the origin web server, but the origin did not reply with an HTTP response before the connection timed out. Typically, Cloudflare waits 100 seconds for an HTTP response. If the origin doesn’t respond in that time, Cloudflare closes the connection and you’ll see “Error 524: A timeout occurred”. [PRO UP SELL] Qui…

If you still have questions, please let us know.

[david120]

Hi Erisa

The service works as it should if I return the nameservers to their original settings.

I will raise a query with the hosting company and update this post if they provide any relevant information.

Thanks

David

[david120]

Just a quick update. The issue was caused by a change in smtp settings which I have since corrected.

Thanks

David