Server not reachable through domain name but reachable through IP address

What is the name of the domain?

sandbox.lokatag.com

What is the issue you’re encountering

We are having trouble accessing our sandbox server through domain name, but it’s reachable through public IP address assigned to the server

What steps have you taken to resolve the issue?

We have tried disabling the proxy in DNS setting, but this result to the domain being accessible but not able to reach the website

Screenshot of the error

The proxy only supports HTTP/HTTPS traffic. You can’t connect to port 30322 through it or do database connections through it.

You should use a separate hostname, with the proxy :grey: off, for connections like that.

1 Like

Thank you for this. My issue is finally resolved.
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