Server error when updating in Elementor editing

See this short video in the problems that I am having in updating my webpages:

https://vimeo.com/338598464

Elementor support articles mentioned that I need to edit Cloudflare settings to specifically allow Elementor edits. How do I do that?

Richard

Would you happen to have Rocket Loader enabled? It’s in the Speed settings tab of the Cloudflare Dashboard.

Yes I do have Rocket Loader enabled - I just found Elementor help on the issue.

I need to create rules in Cloudflare
For Elementor pages - my site url/“elementor”
For elementor templates - my site url/?elementor_library=*
I thought I found the right location, but I got a Cloudflare “failure” message.
Thanks for your help.

If you need more help, post a screenshot of the error.

Please see the following video - I followed the tech support rec of Elementor support
https://vimeo.com/338766547

The Elementor documentation on this issue calls for

example.com/*elementor*

while you’re trying to create

example.com/"elementor"

Also, if your site has a subdomain, such as www, you may want to have a wildcard * at the beginning:

*example.com/*elementor*

2 Likes

Thanks for your help - I paused Cloudfare on my website, and the problem still persists.
So it is either a problem with Elementor or my webhost, siteground.com

I have a support ticket in at Siteground right now, so hopefully, they can fix it.

Richard

2 Likes

This topic was automatically closed after 31 days. New replies are no longer allowed.