Server error HTTP 5xx.- tons of search console errors


#1

Hey everyone, I am having a ton of errors in Google search control, I have no clue how to fix and I am not at all technical.

I did contact bluehost in regards to see if they could help but because my nameservers point at cloudflare, they said that I need to contact cloudflare.

This is the message I received additionally from bluehost – If I check the website, it is loading in HTTPS, but not in Green. That might be the reason the Google Console has those iossues. so the cloudflare has the control over the domain.

So please check with them to see if they can do anything on this.

Additionally when I am logging into certain sections in cloudflare I am seeing No subscription found error 1001.

Suggestions please or help!!

Thank you


#2

Saying it is Cloudflare’s issue because you are using their nameservers (even if you actually routed requests through Cloudflare) is nothing more than an excuse and your host does, respectively should, know that.

I am not quite sure what the console you mentioned shows, but you should check the log files at your host and I am pretty sure it will show these errors.

Can you post your URL?


#3

yeah they just looked into all the logs and said they can see no errors. Told me to check gtmetrix and still of no help. My url is http://www.topdogsweepstakes.com
I am clueless as to what to do from here really.

I am fetching in google and some of them are resolving but some won’t resolve and say unreachable.

Here is one url that won’t fetch in google -
https://www.topdogsweepstakes.com/category/usa-sweepstakes-giveaways/usa-daily-sweeps/usa-single-sweeps/

photo

Kevin Linkie
Mr, TopDogSweepstakes

[email protected]

Http://www.topdogsweepstakes.com




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#4

Can you post a screenshot of the Google Search Console errors? I’m not visualizing what’s going on, such as “not in Green.”

Don’t worry about the 1001 errors, lots of people are getting them and it doesn’t seem to be interfering with anything. Hopefully Cloudflare fixes it soon.


#5

Well, the pages do load but then, it wouldnt be the first time a hoster “cant find anything wrong on their side” ;).

Can you post a screenshot of the errors in question?


#6

here is a print screen attached.

I also noticed I have 3 properties in my console, 2 of which show no errors it is only one of the properties showing these errors.

I have http://topdogsweepstakes.com

I have http://www.topdogsweepstakes.com

and https://www.topdogsweepstakes.com and this last one shows all the errors.

not sure if having 3 properties is necessary, had someone set up my webmaster tools for me.

Kevin

photo

Kevin Linkie
Mr, TopDogSweepstakes

[email protected]

Http://www.topdogsweepstakes.com




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#7

You seem to send this via email, I am not sure attachments actually get posted. Can you post it in the forum directly?


#8

Hi sorry for the late response, I cannot upload it as its an xcel file but here is a copy and paste of the file.

Sorry its rather large.

URL Response Code News Error Detected Category Platform Last crawled
https://www.topdogsweepstakes.com/author/admin/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/index.php?app-download=android 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/2018/04/28/win-a-mantis-camper/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/2018/04/28/win-a-2019-lexus-sports-car/ 404 5/18/2018 Not found Desktop 5/18/2018
https://www.topdogsweepstakes.com/2018/05/17/win-a-garaga-prize-that-includes-a-brand-new-garage-door-usa-can/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/2018/04/28/win-a-napolean-portable-gas-bbq/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/tag/win-makeup-prizes/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/2018/05/01/win-an-iphone-x/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/2018/04/28/win-a-harman-pa-music-system/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/2018/05/09/win-a-weber-spirit-gas-grill/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/2018/05/07/win-a-1-week-trip-for-2-to-cayo-santa-maria-in-cuba/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/2018/05/06/win-a-gas-powered-log-splitter-more/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/2018/05/06/instant-win-1-of-31-elta-skin-care-prizes/ 404 5/18/2018 Not found Desktop 5/18/2018
https://www.topdogsweepstakes.com/tag/win-black-decker/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/2018/04/28/win-a-500-gift-card-plus-additional-prizes/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/2018/05/07/win-a-10000-check-or-free-coffee-for-a-year/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/2018/05/06/win-a-kitchenaid-5-speed-vortex-blender/ 404 5/18/2018 Not found Desktop 5/18/2018
https://www.topdogsweepstakes.com/tag/tablet-sweepstakes/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/tag/dutch-oven/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/tag/car/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/tag/amazon-gift-card-sweepstakes/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/tag/viral-sweeps/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/tag/iphone-8-giveaway/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/?p=241 404 5/5/2018 Not found Desktop 5/5/2018
https://www.topdogsweepstakes.com/?p=362 404 5/12/2018 Not found Desktop 5/12/2018
https://www.topdogsweepstakes.com/?p=238 404 5/12/2018 Not found Desktop 5/12/2018
https://www.topdogsweepstakes.com/?p=496 404 5/10/2018 Not found Desktop 5/10/2018
https://www.topdogsweepstakes.com/2018/05/02/win-1-of-3-instant-pot-pressure-cookers/ 404 5/9/2018 Not found Desktop 5/9/2018
https://www.topdogsweepstakes.com/?p=347 404 5/7/2018 Not found Desktop 5/7/2018
https://www.topdogsweepstakes.com/?p=571 404 5/7/2018 Not found Desktop 5/7/2018
https://www.topdogsweepstakes.com/cropped-smile_friends_friend_245110_l-3-jpg/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/logo-2/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/?p=334 404 5/5/2018 Not found Desktop 5/5/2018
https://www.topdogsweepstakes.com/?p=548 404 5/5/2018 Not found Desktop 5/5/2018
https://www.topdogsweepstakes.com/?p=338 404 5/5/2018 Not found Desktop 5/5/2018
https://www.topdogsweepstakes.com/?p=312 404 5/5/2018 Not found Desktop 5/5/2018
https://www.topdogsweepstakes.com/?p=227 404 5/5/2018 Not found Desktop 5/5/2018
https://www.topdogsweepstakes.com/?p=274 404 5/5/2018 Not found Desktop 5/5/2018
https://www.topdogsweepstakes.com/page/2/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/tag/win-a-cancun-trip/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/page/34/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/tag/hydros-gift-card/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/2018/04/28/win-a-mantis-camper/feed/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/tag/rexall-sweepstakes/ 404 5/19/2018 Not found Desktop 5/19/2018
https://www.topdogsweepstakes.com/2018/04/29/win-a-survival-bracelet/feed/ 404 5/19/2018 Not found Desktop 5/19/2018

These are just a sample of the typical errors found, could not copy and paste the full document.


#9

And these are the errors from the Google Search Console?

I did not check every single link, but most of them did return a 200, whereas some (mostly those with the p parameter) redirected to another page which then threw a 500 error. So some redirects might not work, but I didnt get any 404s.

Could it be you have anything in place that blocks Google from indexing your site?


#10

Those are all from a couple of weeks ago. Is there a way to have Google re-scan your site? Or reset those results?


#11

Yes Sandro those are in my google search console. I wouldn’t have a clue about anything blocking google from indexing my site. I am really new to running a blog and using WordPress, so I’m definitely not technical at all.

Sdayman - those were a sample of the huge list of errors I am receiving.
Here is another sample list that shows up to June 1st.

These I just copied from the Url errors page in search console.
615
2018/05/14/top-dog-sweepstakes-ongoing-giveaway-linky/
500
6/1/18

616
2018/05/07/win-a-479-vitamix-blender/
500
6/1/18

617
2018/05/10/win-a-30-day-supply-of-skinny-detox-tea-usa-can/
500
6/1/18

618
2018/05/12/win-1-of-4-500-spec-products-gift-cards-usa/
500
6/1/18

619
tag/cycling-giveaway/
500
6/1/18

620
2018/05/22/win-a-getaway-for-2-to-a-music-and-cultural-festival-in-tennessee-usa/
500
6/1/18

621
2018/05/25/win-1-of-4-ultimate-pool-party-packs-usa-can/
500
6/1/18

622
2018/05/23/win-a-fathers-day-collection-from-mcmxv-usa/
500
6/1/18

623
tag/los-angeles-getaway/
500
6/1/18

624
2018/05/30/win-a-trip-to-a-live-nation-concert-event-usa-can/
500
6/1/18

625
page/20/
500
6/1/18

I just in the past hour got a notification from Yoast saying that my homepage cannot be indexed by google, it asked me to run a test in Ryte and its saying page partially loaded with additional errors.

These are what Ryte is showing

https://public-api.wordpress.com/wp-admin/rest-proxy/	Other	Googlebot blocked by robots.txt

https://syndication.twitter.com/i/jot Other Googlebot blocked by robots.txt
https://syndication.twitter.com/settings Other Googlebot blocked by robots.txt
https://www.topdogsweepstakes.com/wp-content/plugins/bj-lazy-load/js/bj-lazy-load.min.js Script Other error
https://www.topdogsweepstakes.com/wp-content/plugins/easy-profile-widget/assets/css/easy-profile-widget.css Stylesheet Other error
https://www.topdogsweepstakes.com/wp-content/plugins/jetpack/_inc/build/carousel/jetpack-carousel.min.js Script Other error
https://www.topdogsweepstakes.com/wp-content/plugins/jetpack/_inc/build/jquery.jetpack-resize.min.js Script Other error
https://www.topdogsweepstakes.com/wp-content/plugins/jetpack/_inc/build/jquery.spin.min.js Script Other error
https://www.topdogsweepstakes.com/wp-content/plugins/jetpack/_inc/build/photon/photon.min.js Script Other error
https://www.topdogsweepstakes.com/wp-content/plugins/jetpack/_inc/build/postmessage.min.js Script Other error
Rows per page:
1-10 of 12

Javascript console
Message Source Time

Fetch API cannot load https://syndication.twitter.com/settings. No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘https://platform.twitter.com’ is therefore not all…
https://platform.twitter.com/widgets/widget_iframe.b813cd3227574096a07e094b73331535.html?origin=https%3A%2F%2Fwww.topdogsweepstakes.com&settingsEndpoint=https%3A%2F%2Fsyndication.twitter.com%2Fsettings:0 00:30.175

Uncaught (in promise) Error: Network error.
https://platform.twitter.com/widgets/widget_iframe.b813cd3227574096a07e094b73331535.html?origin=https%3A%2F%2Fwww.topdogsweepstakes.com&settingsEndpoint=https%3A%2F%2Fsyndication.twitter.com%2Fsettings:12

https://www.topdogsweepstakes.com/wp-content/plugins/wp-statistics/assets/css/frontend.css Stylesheet Other error
https://www.topdogsweepstakes.com/wp-includes/js/wp-embed.min.js Script Other error
Rows per page:
11-12 of 12

Javascript console
Message Source Time

Fetch API cannot load https://syndication.twitter.com/settings. No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘https://platform.twitter.com’ is therefore not all…
https://platform.twitter.com/widgets/widget_iframe.b813cd3227574096a07e094b73331535.html?origin=https%3A%2F%2Fwww.topdogsweepstakes.com&settingsEndpoint=https%3A%2F%2Fsyndication.twitter.com%2Fsettings:0 00:30.175

Uncaught (in promise) Error: Network error.
https://platform.twitter.com/widgets/widget_iframe.b813cd3227574096a07e094b73331535.html?origin=https%3A%2F%2Fwww.topdogsweepstakes.com&settingsEndpoint=https%3A%2F%2Fsyndication.twitter.com%2Fsettings:12


#12

Ok, that list shows 500 errors, rather than the 404s from before. And 500s are caused by the server. Are those errors showing up in your server logs? How robust is your server? I can certainly see some servers refusing to cooperate with crawlers.

Google’s PageSpeed Insights certainly doesn’t seem to have any problems scanning your front page.

Have you or your users ever experienced a 500 error on your site?


#13

Feel like a bit of a dummy in responding so bare with me lol, Where would I find server logs and would my server be Bluehost as that is who I use. I have not had one person say anything at all about errors. Just getting messages from Google that my site cannot be indexed properly.


#14

No worries about the learning curve.

Here are Bluehost’s instructions for server logs:
https://my.bluehost.com/cgi/help/315

There will probably be an Access Log with result codes (200=good, 404=not found, 5xx=broken) I’m not entirely sure about 5xx entries in the log. There should also be an Error Log that could be helpful.


#15

I found the page with errors but there is nothing in the logs at all, am empty box.
Last 300 Error Log messages in reverse order: but nothing showing inside this box.

Wouldn’t have anything to do with the fact that i am using Cloudflare would it?
Again not sure of anything at this point.


#16

As mentioned before I am not sure if this has anything to do with anything but in webmaster tools I have 3 properties



and

The first 2 have zero crawl errors listed or reported.
The last 1 is the one that is showing crawl errors.

I was wondering if I just delete this property and does this matter?
Kevin


#17

sorry it won’t post what I am saying it only posts links to my site when I type them in…

I have these properties.

http://topdogsweep
http://www.topdogsweep

and

https://www.topdgsweep

The last one with the https:// property is the one with all the issues.


#18

It makes sense that only the last URL has data, as the other two ultimately redirect to the last one.

Here’s a thought…it looks like you have a Loading app that bounces balls as the page loads. How about turning that off?

My last thoughts for the evening:

  1. You didn’t mention if you or your users ever encountered a 500 error. It could be just some Google weirdness in the way they connect to your site.
  2. Bluehost really needs to take their customers more seriously. They should be able to figure out that Cloudflare is reverse proxying your site and help track down these 500 errors.

#19

I have had no mentions at all about any 500 errors from my users at all. Also when you say have an app that bounces balls on the page what do you mean? LOL

And thanks again for your thoughts. I appreciate any help I can get.

Kevin


#20

Nevermind I see what you mean about the bouncing balls I don’t know what causes it Its always been there when loading my page.