Server error 524

I have a vps with cloudrino.net, my webpage has stopped working and when I access from my cloudrino.net control panel, on server, it gives me the error 524, I opened a ticket a week ago so that they could give me a solution but They still do not answer and the problem lasts. Can anybody help me?

I searched for 524 tip and the second result may assist you, https://community.Cloudflare.com/search?context=topic&context_id=81108&q=524%20tip&skip_context=true.

Can you share your ticket number and I’ll follow up on it with the support team?

Ty, my number ticket id: # 2598

One question, cloudrino is equal to cloudfare?

No, that’s your virtual server. If the error is directly with that, that’s probably where your ticket is sitting as well; 2598 is not one of our tickets.

Sorry, but I don’t think we can assist a whole lot, just in case, can you share the name of the domain that is causing issues?

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