I have included all the relevant SPF records and it actually stops sending it to spam if I set it to +all instead of ~all but is still tagged as an unverified sender. It is only marked as unverified when I send it to an Outlook inbox.
I tested the email and the test site said all authentication is valid apart from the DKIM which is expected as I don’t know how to get the DKIM key from personal Gmail inboxes and would be a pain to do for everyone on the team.
I have to use Gmail in this manner for my setup. Does anyone have any ideas how to fix this? Is it a DKIM problem and if so where can I get a key?
That is to be expected, as Microsoft will require DMARC alignment, no matter your actual DMARC settings. The gmail custom domain trick that I assume you are using cannot fulfill this requirement.
I accept that. I could get everyone to just send from the @gmail.com domain address. However, as mentioned previously, if i set the DMARC SPF polity to allow ('+all’s) at the end of the include it does not get marked as junk by outlook. Is there anyway I can customise it to authenticate particular email addresses e.g. sent from [email protected] (which has been sent via [email protected])? What is your advice in this situation if it’s for a school project requiring 10 emails and we need to completely minimize spending so custom emails needs to be free?
It’s hard to give recommendations without having any information at all. If free is the limit, I’d stick with free email services like outlook or gmail, without using a custom domain.
Custom domains are often called vanity domains for a reason. They definitely look more professional, but what good is that if your emails aren’t delivered?
Thank you it isn’t exactly what I wanted to hear but it’s certainly helped me out a tonne. I’ll get everyone to go into settings of the personal Gmail and delete the send as @customdomain.uk