#SCAM-FLARE - 14+ DAYS - NO REFUND + IGNORED TICKETS - Terrible Support

What is the name of the domain?

What is the error message?

REFUNDS NEEDED - Terrible Support

What is the issue you’re encountering

REFUNDS NEEDED - Terrible Support.

What steps have you taken to resolve the issue?

Chased ticket daily requesting refunds but ignored

In what area can we help you?

Cancelations

What are the steps to reproduce the issue?

REFUNDS NEEDED - Terrible Support

Terrible billing support.

NEED REFUNDS see:

ticket 3316169

What is the name of the domain?

What is the error number?

500 Error + Support Staff IGNORING Tickets + 14 Days Waiting…

What is the error message?

500 Error + Support Staff IGNORING Tickets + 14 Days Waiting…

What is the issue you’re encountering

500 Error + Support Staff IGNORING Tickets + 14 Days Waiting…

What steps have you taken to resolve the issue?

Contacted every other day for 14 days

In what area can we help you?

Cancelations

What are the steps to reproduce the issue?

Cloudflare,

You checked this ticket 6 minutes ago, but there’s still no update. Your ticketing system timestamp caught you out.

It’s been 14 days, and I still haven’t received a refund for Argo, causing my subscription to roll over. Now I’m paying for a Pro Plan I’m not using.

This is a lot of money for a startup!

I need a refund today. This is unacceptable.

Screenshot of the error

#SCAM-FLARE.

Can I be refunded today?

Hi there, as this is a billing related issue, we will not be able to provide assistance through Community. I see that you have raised ticket #3316169, kindly wait for the next update from our Billing Team

1 Like

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.