Hi community, we have a SaaS based offering. SSL’s are managed by Cloudflare. Users can create a subdomain on our platform, which will be linked to the users naked domain or subdomain (www or anything else).
Scenario - We own our mydomain.com.
User createsxyz.mydomain.com with us. This is protected by SSL on Cloudflare. We use Cloudflare Custom Hostnames for SaaS and add two txt records for www.xyz.com. Additionally, we ask user to add a CNAME xyz.mydomain.com to point to users subdomain www.
What is working - http://www.xyz.com is SSL protected (we force http to https in code); https://www.xyz.com is protected;
What is not working - naked domain https://xyz.com is not working. We added a forced redirect from domain hosting (GoDaddy) from xyz.com to https://www.xyz.com.
It is worth noting that http://xyz.com is working after domain forwarding. It doesn’t make sense to me that https is not working. Totally lost here, please help!!