Routing wrong country


#22

Both those countries are areas where we’re investing heavily in bringing up new infrastructure as quickly as possible. Stay tuned for more details. :slight_smile:


#23

Telco peering is rarely that rational. :smiley:


#24

probably time for a new CF Blog article update on the situation to clarify matters :slight_smile:


#25

I am now having a problem with my site that is hosted in Brazil and the accesses from Brazil are coming from Cloudflare USA and the site has been much slower


#26

Brother, thank you for the reply, I am from India and i have installed an extension in my google chrome browser name “Claire” it helps me to see which POP is getting used to route me. My server is in India and me too, But i am getting POP’s from Singapore.

I will ask few of my clients tomorrow and update/reply in this ticket. I will ask them to check that from where they are getting POP’s/Routed. I mean if they are from Sydney, Australia then are they getting routed from Sydney, Australia or Hong Kong or Singapore.

Thank you once again for helping us out in this community forms/tickets.


#27

The strange thing is I am a business plan user even I get routed through SIN in india. So the paid plan theory doesn’t work here.


#28

Also see this status report -

https://www.cloudflarestatus.com/incidents/73hjzvmtr3c5


#29

may i know one of your website domain name that has orange cloud active?


#30

Hi, I’m on a Pro plan with an Australian site, my traffic still seems to be routing via SIN and LAX, can you please advise. (I’ve checked this from both Telstra and Optus connections)


#31

I am new to community. I would like to tell you this info in private message.


#32

Bandwidth in Australia is expensive for Cloudflare, you can only use their Australian PoPs if you are on Business or Enterprise plan. You can complain about that to Australian ISPs, AFAIK Cloudflare can’t do anything about that until they have more affordable bandwidth from locla ISPs.


#33

I’ve seen and read about this, however about 3 weeks ago, in this thread, a Cloud Flare official (cscharff) noted that they now support all regions except China in their CDN with peering.


#34

i have a similar problem till now, which my origin is in Hong Kong, and I am in Hong Kong, however i was routed to either SIN and FRA, SIN is still good to me, however FRA is too far from Hong Kong.

And i have found that that, the route is different when using Chrome and Safari under the same computer.

But i got the other domain which also in Hong Kong and front by cloudflare, and which is correctly routed to Hong Kong.

How can i solve this issue? i have already paid the argo, and traffic steering in the load balancer.


#35

I think that’s different. Unless Hong Kong is treated as a regular POP, the China network is only available to Enterprise customers that have an ICP license (required to serve content from inside China).


#36

hong kong is not part of china in terms of network, it is not protected by the great firewall, and hong kong does not require a icp. and it must be a regular pop.


#37

I too am based in Hong Kong.
I have two servers in Germany, each with a different host.
One connects me via HK pop and is therefore super-quick.
The other server insists on colo via Japan (NRT) and is really slow.

Is there anything I could do, or try to force my 2nd server to colo via HK? (It is actually the most important server to have quick access from HK).

Thanks!