Routing wrong country

Sorry if I came off as crass - I do appreciate the rate of colo expansion Cloudflare is maintaining. It’s actually quite impressive to follow the blog and see a new one being brought online every few months or so. The effort required to ‘spin up’ a new datacenter is not lost on me, so rate of expansion is very cool, and solidifies the notion that Cloudflare intends to continue to make the internet better and faster for all :rocket:

No not crass at all. I am entirely sympathetic to your request. I lack a decent mapping even internally (in part because it’s in flux so often) so I share your pain. I hope it becomes a non-issue in the very near future through expansion because we currently don’t do a good job of presenting the lay of the land.

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How about a table of country and percentage of traffic affected? And a note that it’s subject to change frequently?

Something like that could hopefully be autogenerated from your analytics, and it may not be too telling.

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It’s mid 2018 and still Free plan users are not benefited with serving from any of the 3 Cloudflare’s Indian POPs. Still my site is served from LHR (London) which is 7400KMS or 4500 miles away when requested from any Indian location :frowning:

I’ve read through the above discussion that Indian POPs are offered to paid plan users. But how about Cloudflare serving content to Indian users (on free plan) from either:

Only 1 Indian location out of the 3
Or a nearest POP to India like: Singapore (SIN) or Hong Kong?

In the both the above scenarios the latency will be dramatically reduced and its better than serving from London!

@itdjsingh,

@cs-cf just mentioned in this post that all POPs are now available to all plans:

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Good news: We no longer have the limitations I described previously (as I said at the time, things are/were in flux). At this point all colos (except China POPs) are are available on all plans. Specific connections are based on the peering decisions by individual network providers.

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So…I think this means that theoretically, all visitors are routed through the fastest datacenter.

Both those countries are areas where we’re investing heavily in bringing up new infrastructure as quickly as possible. Stay tuned for more details. :slight_smile:

Telco peering is rarely that rational. :smiley:

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probably time for a new CF Blog article update on the situation to clarify matters :slight_smile:

I am now having a problem with my site that is hosted in Brazil and the accesses from Brazil are coming from Cloudflare USA and the site has been much slower

Brother, thank you for the reply, I am from India and i have installed an extension in my google chrome browser name “Claire” it helps me to see which POP is getting used to route me. My server is in India and me too, But i am getting POP’s from Singapore.

I will ask few of my clients tomorrow and update/reply in this ticket. I will ask them to check that from where they are getting POP’s/Routed. I mean if they are from Sydney, Australia then are they getting routed from Sydney, Australia or Hong Kong or Singapore.

Thank you once again for helping us out in this community forms/tickets.

The strange thing is I am a business plan user even I get routed through SIN in india. So the paid plan theory doesn’t work here.

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Also see this status report -

https://www.cloudflarestatus.com/incidents/73hjzvmtr3c5

may i know one of your website domain name that has orange cloud active?

Hi, I’m on a Pro plan with an Australian site, my traffic still seems to be routing via SIN and LAX, can you please advise. (I’ve checked this from both Telstra and Optus connections)

I am new to community. I would like to tell you this info in private message.

Bandwidth in Australia is expensive for Cloudflare, you can only use their Australian PoPs if you are on Business or Enterprise plan. You can complain about that to Australian ISPs, AFAIK Cloudflare can’t do anything about that until they have more affordable bandwidth from locla ISPs.

I’ve seen and read about this, however about 3 weeks ago, in this thread, a Cloud Flare official (cscharff) noted that they now support all regions except China in their CDN with peering.

i have a similar problem till now, which my origin is in Hong Kong, and I am in Hong Kong, however i was routed to either SIN and FRA, SIN is still good to me, however FRA is too far from Hong Kong.

And i have found that that, the route is different when using Chrome and Safari under the same computer.

But i got the other domain which also in Hong Kong and front by Cloudflare, and which is correctly routed to Hong Kong.

How can i solve this issue? i have already paid the argo, and traffic steering in the load balancer.