Routing email verified but "get started" page only appears. No routing. Fix?

General Email Routing
1

What is the name of the domain?

fakecult.com

What is the error number?

none

What is the error message?

none

What is the issue you’re encountering

The proper email routing page flashes for a moment then returns to “get started” page.

What steps have you taken to resolve the issue?

Logged out and into account. Closed and reopened browser.

What are the steps to reproduce the issue?

Every refresh the proper page flashes momentarily then “get started” page appears.

2

Unfortunately, we are unable to replicate the issue in your Email Routing dashboard. The pages are appearing correctly without returning to the “Get Started” page. Could you please try clearing your browser cache and attempt to access the pages again?

If the issue persists, could you kindly provide the exact steps to replicate the issue?

3

I resolved the issue by selecting “skip getting started” and adding MX records.

Thanks for your reply.

1 Like
4

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