The kartra.com domain also uses Cloudflare. Things change when you have names that resolve to other domains that also use Cloudflare. This puts you in an to situation. There is a Community #tutorial that explains it further.
Turning to will fix www.
Fixing the apex name will be only a little trickier. Delete the CNAME for raw.tours and replace it with an A record containing 192.0.2.1. Leave it and the Bulk Redirect should start to work.