Root address not working


#1

Hello,

I own the caviar.re domain
The http://https://www.caviar.re adresses work correctly. But https://caviar.re don’t work. Same problem for http.

ping caviar.re doesn’t work either.

I have a redirection on my OVH account from caviar.re to www.caviar.re

Do I have something to do on my cludflare account so the web browser reditrect caviar.re to www.caviar.re ?

Many thanks in advance for your answers,
Julien


Redirect https:// to https://www
#2

There’s no A record set for @. (caviar.re)
Add one the same way you did for www and it should work.

Changes in your OVH DNS panel don’t have any impact as they are not handling the zone.


#3

Thank you Mark for your answer.
I don’t think that I have an A record :

Can you point me to a tutorial where I can learn how to do it ?

Many thanks in advance,
Julien


#4

Add a CNAME for @ (just the At symbol) and make it an alias for caviarre.odoo.com (I think that’s what you’re using). And set it to :orange:


#5

Hi sdayman,

Thank you for your answer.
When I use the @ symbol, thye domain name is automatically used.

Here you can see how it’s defined :

ping caviar.re still doesn’t work.

Any idea ?
Thanks in advance,
Julien


#6

Sorry, I forgot to explain that’s the expected result. Now your root domain has an address. I can now ping caviar.re

However, when I visit the root domain, I get a “Doesn’t Exist” error from ooo.
When I visit the www, I get a 500 service error.

When using a CNAME, the server at the other end needs to be configured to accept requests for www and the root name. Right now, it’s probably only set up for www.

If you can’t get the server to respond to the root name, you can work around this:

  1. Delete that CNAME entry for the root domain
  2. Use an A record instead: 35.195.250.201 (this is the IP address of that odoo server. Set it to :orange:
  3. Add a page rule: Match caviar.re and URL forward it to www.caviar.re with a 301 code.

#7

I think I’m getting close, thank you !

How did you get the IP address 35.195.250.201 ?
image

When I ping caviar.re, I get the address given by cloudflare :
image

I still replaced the CNAME by the A entry. It seems to work, but just doiesn’t point to an existing address
image

Wish you a wonderful week,
Julien


#8

It looks like you didn’t add the Page Rule to redirect caviar.re to www.caviar.re

Do this in the Cloudflare Page Rules section.


#9

Works like a charm !

Thank you very much :+1::+1::+1:


#10

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