Rollback plan

[leonardo.bastos]

What is the name of the domain?

anisitia.org.br

What is the error number?

no error

What is the error message?

no error

What is the issue you’re encountering

Question about plan reversal

What steps have you taken to resolve the issue?

I would like to change my website plan, which is currently on the “pro” plan with monthly payment, to the “business” plan, also with monthly payment. I would like to be sure beforehand that I can go back to the “pro” plan at any time without having to fulfill any grace period beyond the month that was paid for.

In what area can we help you?

Payment issue

[cloonan]

@leonardo.bastos

an go back to the “pro” plan at any time without having to fulfill any grace period beyond the month that was paid for.

Correct, if you cancel before the renewal and downgrade the zone will go into a deferred downgrade. You’ll continue to the end of the period in which you paid for business before the pro plan goes into effect.