Whenever i send an email it drops in the recipient spam box, during the process of resolving it i saw the following on email deliverability page:
" The system sends “[birdviewgroup . com]”’s outgoing email from the “ 126.96.36.199 ” IP address. The only PTR value for this IP address must be “[mail . birdviewtravels . com]”. This is the name that this server sends with SMTP’s “HELO” command to send “[birdviewgroup . com]”’s outgoing email.** unexpected PTR value exists for this IP address:**[mail.skiibo . com] To fix this problem, contact your system administrator and request that they replace all PTR records for “ 188.8.131.52 .in-addr.arpa” with the following record at “ns1.contabo . net” and “ns2.contabo . net”:* "
This was so frustrating because I have tried so many ways to resolve it but it wasn’t working right.
I have been using Cloudflare for more than two years and I don’t have any reason for moving to another WebHost as Cloudflare is a perfect choice
I have tried to create a PTR and gave it a name and value as suggested by CPanel but it still didn’t work