"Restricted Access From Their Location"

We have few customers who around the different countries and tried to visit our website, and they get a pop up screen and says restricted access from their location? (Mostly 95% of website visiter has no issue, but it just happen recently that there are 5% of customers can’t access my website), any solution please?

All Cloudflare block pages contain a ‘ray ID’ which is the unique identifier for their request - you can filter by that in the firewall event log (available on https://dash.cloudflare.com/?to=/:account/:zone/security) to see what caused the block.

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