Received email with instructions on restoring my site after failing to authenticate within 28 days (was hospitalized). Cannot log in or access site after initially doing so and changing password. Now completely locked out even though paid up until September at former company JustHost, now replaced by Cloudfare, Need clearer instructions ASAP as clients cannot contact me. Cloudfare has least user-friendly website I’ve ever encountered.
Welcome to the Cloudflare Community. 
Cloudflare doesn’t provide webhosting. There are certain exceptions, but you are definitely not using one of those Cloudflare products.
If you can share your domain name, Community members may be able to get you pointed in the right direction.
As a new user, you may need to use </> Preformatted text to prevent the forum software from trying to turn your domain name into a link. You can write `example.com` To get example.com.
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i hope all is ok and your recovery is rapid.
Is that login at dash.cloudflare.com or into your site?
If into dash.cloudflare.com, here is a link that may be helpful if you know the email: https://dash.cloudflare.com/forgot-password
That is done by changing the nameservers at your domain registrar, that registrar is Registrar URL: http://www.fastdomain.com
Locked out of where?
Cloudflare is not a hosting provider, exceptions apply, but not here. If JustHost was your hosting provider, they still are, we’re just responsible for your DNS records.
What exactly are you trying to accomplish? I will update your account here so that you can easily share links if you need to.
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Thanks to all of you. I still don’t understand why I received the email from Cloudflare or what triggered it, but I will ask my web hosting company.
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I took a look a bit deeper, the site was deleted from your account without ever being active on Cloudflare. This is an automatic process if we don’t detect the nameserver change or if your nameservers change after a site is using Cloudflare, we send reminders, wait a while and then remove the domain from the account. And, we send a note on how to add it back in case removing it was not intentional.
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That makes a certain kind of sense, except if my site was never active, I don’t understand why I was notified, I’ll check with my erstwhile web hosting company,
Very helpful, thank you.
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