Resolver issue

Zero Trust 1.1.1.1
1

I cannot resolve a certain URL(https://atomtech.in) when using Cloudflare DNS(1.1.1.1), particularly from my location. It is accessible using Cloudflare DNS from other locations.

[A@Pixel ~]$ dig @1.1.1.1 atomtech.in               

; <<>> DiG 9.16.10 <<>> @1.1.1.1 atomtech.in
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 63002
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
; EDE: 22 (No Reachable Authority)
;; QUESTION SECTION:
;atomtech.in.                   IN      A

;; Query time: 1189 msec
;; SERVER: 1.1.1.1#53(1.1.1.1)
;; WHEN: Thu Jan 21 14:42:38 IST 2021
;; MSG SIZE  rcvd: 46

[A@Pixel ~]$ dig @1.0.0.1 atomtech.in   

; <<>> DiG 9.16.10 <<>> @1.0.0.1 atomtech.in
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 5386
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
; EDE: 22 (No Reachable Authority)
;; QUESTION SECTION:
;atomtech.in.                   IN      A

;; Query time: 1109 msec
;; SERVER: 1.0.0.1#53(1.0.0.1)
;; WHEN: Thu Jan 21 14:43:21 IST 2021
;; MSG SIZE  rcvd: 46

[A@Pixel ~]$ dig @8.8.8.8 atomtech.in

; <<>> DiG 9.16.10 <<>> @8.8.8.8 atomtech.in
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 62119
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;atomtech.in.                   IN      A

;; ANSWER SECTION:
atomtech.in.            3317    IN      A       13.235.5.117

;; Query time: 6 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Thu Jan 21 14:43:37 IST 2021
;; MSG SIZE  rcvd: 56

[A@Pixel ~]$ dig +short CHAOS TXT id.server @1.1.1.1
"SIN"
[A@Pixel ~]$ dig +short CHAOS TXT id.server @1.0.0.1
"BOM"

Here is the result from DNSViz: atomtech.in | DNSViz

I have also opened a support ticket. The id is: 2069070.

2

Hi @xtra, do you still see the issue? I check there was no SERVFAIL in the past hours. The EDE in your log showed it was a connectivity issue.

3

Hi xtra,

This issue is most likely with your local DNS resolver since you have mentioned it works from other locations but not from your location.

I see the ticket #2069070 has been resolved so I will go ahead and resolve this issue.

Thanks,

Rui

4

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