Reset password link not getting


last 3 days i am trying for forgot password for the another cloudflare account {redacted}, but i not receiving the reset link to my email id.

i have send mail to support also but no one responded, Please send me the cloudflare account reset password link to my email ID (redacted).

kumar .v

No one here can help you with that, we don’t have access to accounts. Did you get a reply from support with a ticket number?


Please find the

[Cloudflare Support] 1972058


Are you sure you never got a reply?

cc @cloonan


This is the mail i got,

Also what you might want to check is, make sure you allow all emails from [email protected] to prevent any issue.

I have replayed that

I didn’t receive a mail from noreply, please reset and send me it’s already 24 hrs over

For this no response still

Let’s wait on team members to check on it.

1 Like

The agent replied that your email was on a suppression list and that has been cleared (on that list due to past bounces to the address was what was explained). I added myself to the ticket and will keep an eye out on replies and process there and here…sorry for the issues, @user5744.