Reset Code > Forgot Password

Hi,

We are trying to recover access to an account using this link > https://dash.cloudflare.com/forgot-password.

System indicated that a RESET CODE will be sent to email. We do never get the email.

So we wrote to support and tell them that in order to verify the issue we can give them Cloudflare team access to our Cpanel.

For us it is a big issue because our domain was transfered to Cloudflare and we do need to adjust some DNS Records.

Best Regards,
Daniel Mas

If you used the [email protected] email address, you should have received a reply that included a ticket #. Can you post that number here so the mods can track it down?

Ticket is [Cloudflare Support] 1979025

Thanks,
Daniel Mas

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