We run a small IT shop west QLD Australia. I have had a customer come in to get emails working again. From what I can see, it looks like the previous IT company (that has gone out of business) hosted their DNS and possibly a website on Cloudflare? NS is pointing towards Cloudflare, and there are no DNS records reported from queries.
The client needs to regain access to her emails, website, etc. I have no idea what account this would even be put under, no idea how to access it, and why you would even point a small business through Cloudflare.
The previous IT is out of business and disappeared off the face of the earth to avoid creditors, So we can’t reach out to them either.