Request zone file for americanarborists.net to transfer nameservers to GoDaddy

[eric120]

What is the name of the domain?

American Arborists

What is the error number?

N/A

What is the error message?

N/A

What is the issue you’re encountering

Domain americanarborists.net registration is on GoDaddy, but nameservers are with Cloudflare. Before changing nameservers to GoDaddy, I would like the zone file for complete DNS transfer. I have been hired to transfer the nameservers / DNS to GoDaddy, and then need a verification TXT record to get a new invoicing system. Would really appreciate your help! Eric

What steps have you taken to resolve the issue?

Have downloaded DNS records with lookup tools. Would prefer actual zone file.

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

N/A

Screenshot of the error

[sdayman]

You can export the zone’s BIND File from the dashboard:

Import and export records · Cloudflare DNS docs

[eric120]

Unfortunately nobody (American Arborists staff) has the logon information for the Cloudflare account that maintains the DNS, or I could gather all DNS records myself. This information should be publicly available, but I know many DNS records are difficult to retrieve. Can you please send the zone BIND file to [email protected]?

[sdayman]

@eric120

This information should be publicly available

No, it should not. That’s part of why someone may choose to proxy a website – to help protect the origin.

@eric120

Can you please send the zone BIND file

Only the owner of the account can do that. Nobody else.

[eric120]

That doesn’t help our situation… but thanks for trying. Perhaps the business owner will need to provide documents to prove it is his business.

[epic.network]

@eric120

Perhaps the business owner will need to provide documents to prove it is his business.

If you are proposing that as means of account recovery, it is not an option.

The only way you’ll be able to regain access is by having access to the email address of the account.

These links may help, but they only work when logged out

If you know the email: https://dash.cloudflare.com/forgot-password
If you don’t know the email: https://dash.cloudflare.com/forgot-email

If you cannot recover the account using those links, you will need to create the DNS without the current zone file.