Request to Transfer Cloudflare Account and Domain Nameserver Settings

General Dashboard
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What is the name of the domain?

www.xyz.ae

What is the error message?

We are facing an issue with our Cloudflare account associated

What is the issue you’re encountering

We are facing an issue with our Cloudflare account associated with the email [email protected], where our domain nameservers for www.xyz.ae are attached. Unfortunately, we are unable to access this account and urgently need to transfer control to a new email address without losing any existing configurations.

What are the steps to reproduce the issue?

We are facing an issue with our Cloudflare account associated with the email [email protected], where our domain nameservers for www.xyz.ae are attached. Unfortunately, we are unable to access this account and urgently need to transfer control to a new email address without losing any existing configurations.

Details:
Current Cloudflare Account Email: [email protected]
Domain: fern.ae
New Cloudflare Account Email: [email protected]

Transfer Access: Please assist in transferring the Cloudflare account (or domain) associated with [email protected] to the new email address [email protected]
Maintain Settings: We request that no DNS settings or domain configurations are lost during this process. All existing records and configurations should remain intact after the transfer.
Verification: Let us know the necessary steps to verify our ownership of the domain, as well as any documents required for this process.
This is a time-sensitive issue, as our domain services are reliant on these settings. Your assistance is greatly appreciated, and we look forward to your guidance in resolving this matter.

Thank you for your prompt attention.

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Account recovery steps are here…

If they don’t work for you, you will need to create a new Cloudflare account and add your domain to that and set up again, changing the nameservers at your domain registrar to point to those allocated for the domain in the new account.

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Dear Cloudflare Support Team,

I am reaching out to request a cache purge for my domain to ensure that all recent changes are correctly reflected.

Domain Details:

Please clear the cache for this domain to update the content and resolve any issues related to outdated information.

If you require any additional details or verification, please let me know.

Thank you for your assistance.

Best regards,
Bhavesh Choudhary

Manager at Fern Interior Decoration L.L.C.
Cloudflare Account Email: [email protected]

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To clear your cache from the dashboard, follow the instructions here…

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