Request to Correct SOA Serial Number and Expire Value for DNS Configuration

Website, Application, Performance DNS & Network
1

What is the name of the domain?

awssman.com

What is the error number?

No specific error number, DNS configuration issue detected during health check.

What is the error message?

SOA Serial Number Format is Invalid: bowen.ns.cloudflare.com reported Serial 2351104929. Serial year was 2351, which is in the future. SOA Expire Value Out of Recommended Range: bowen.ns.cloudflare.com reported Expire 604800. Expire is recommended to be between 1209600 and 2419200.

What is the issue you’re encountering

I am encountering issues with the SOA (Start of Authority) record for my domain awssman.com. The SOA serial number is invalid, showing a future year (2351). Additionally, the SOA expire value is set to 604800 seconds (7 days), which is below the recommended range of 14 to 28 days. I need help resolving these issues.

What steps have you taken to resolve the issue?

I have performed a DNS health check and confirmed that the SOA serial number format and expire value are incorrect. I am reaching out to Cloudflare support to have these issues corrected.

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

Perform a DNS health check for the domain awssman.com.
Check the SOA serial number and expire value in the DNS settings.

2

Just ignore those “warnings”. There is no requirement to follow that specification and Cloudflare does not. The SOA values are set by Cloudflare and you can’t change them.

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