I got charged 5$ bill for cloudflare R2, requesting for waive off as a student.
What steps have you taken to resolve the issue?
I have been charged 5$ for cloudflare R2 [invoice id: IN-3845350], I was building a automated backup solution integrating cloudflare r2 in it,I forgot to stop it & unfortunetly I didn’t realise that the Class A & B operations would become 25 million in just a week or so. Thats how I got charged approx 5$ on my card, it got declined, as I am student in india it is hard to manage funds being a student. I kindly request the billing team to please waive of my 5$ bill. I had also reaised a ticket ‘3306498’ 20 days ago.
Please, cloudflare team, I request you to waive my bill off.
Thank You.
Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.
You should do so immediately if you have not already in order to ensure you do not incur additional charges.
Fees are non-refundable as per the terms:
4.3 No Refunds
FEES ARE NONREFUNDABLE. YOU WILL BE BILLED IN FULL FOR THE SUBSCRIPTION TERM IN WHICH YOU CANCEL AND NO REFUNDS WILL BE PROVIDED FOR THE UNUSED PORTION OF SUCH SUBSCRIPTION TERM. Following any cancellation, however, you will continue to have access to the Paid Services through the end of your current Subscription Term. We may, in our sole discretion, provide a refund, discount, or credit (“ Credits ”) to you in a specific instance, however the provision of Credits in a specific instance does not entitle you to Credits in the future for similar instances or obligate us to provide additional Credits.
I have already opened the ticket, but it is still open, I know its the rule sir, but its an request due to condition, if you are student you are always tight on budget, please understand my request.
