Request For Domain Renewal Refund

What is the name of the domain?

not to disclosure

What is the error number?

Request For Domain Renewal Refund

What is the error message?

Request For Domain Renewal Refund

What is the issue you’re encountering

Request For Domain Renewal Refund

What steps have you taken to resolve the issue?

Request For Domain Renewal Refund

In what area can we help you?

Refunds

What are the steps to reproduce the issue?

Cloudflare charged us for Domain Renewal, where we forgot turn off the renewal button as the domain is idle there for a year, and cloudflare charged us automatically. kindly refund the domain amount please.

Welcome to the Cloudflare Community. :logodrop:

Bulling issues are not something that can be resolved in the Community, however domain registration fees are not refundable, so there isn’t a reason to open a support request. Hopefully you have turned off the auto-renewal so this doesn’t happen again next year.

It may be worth creating a checklist to consult when retiring a domain from use. Include disabling auto-renewal on the list, and be sure that change happens at least 30 days prior to the expiration date and in a prior calendar month as well.

Hi , thank you for reply, can it exchange with domain credit? so that we can use it for next domain purchase

No, you cannot. Non-refundable means you may not return it or exchange it or get credit. It means the sale is final and that is it.

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