Renewed custom SSL certificate not reflecting on webpage

[tlewis]

What is the name of the domain?

mbav.com.au

What is the error number?

N/a

What is the error message?

N/a

What is the issue you’re encountering

Custom Cert not reflecting on webpage

What steps have you taken to resolve the issue?

I have updated my custom cert on cloudflare. Cloudflare has removed the old certificate and the new certificate looks to be okay in the portal. Though, the new certificate is not reflecting on the website. I have tried via private browsers, hard refreshing the page, etc. How can I be sure that it is going to be committed?

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Full

[sdayman]

That sure looks like a custom cert, brand new today.

* Server certificate:
*  subject: CN=*.mbav.com.au
*  start date: Dec 16 00:00:00 2024 GMT
*  expire date: Jan 16 23:59:59 2026 GMT
*  subjectAltName: host "www.mbav.com.au" matched cert's "*.mbav.com.au"
*  issuer: C=GB; ST=Greater Manchester; L=Salford; O=Sectigo Limited; CN=Sectigo RSA Domain Validation Secure Server CA
*  SSL certificate verify ok.

[tlewis]

Just not getting the certificate when i visit the page. I do however see it when i use ssllabs. Must be a cache issue. Thanks for your help.