fishol.me
Renewal failed when transferring the domain name, but it showed that the payment had been deducted
Refunds
If you cannot transfer domains in bulk, please uncheck these boxes.
I do not see the charges for the transfer. You’ll need to restart the transfer and if you were previously charged for the failed transfer, a credit will be issued for that so that you won’t pay twice. But again, I do not see any charge for the failed transfer at the moment.
Thanks for your reply, but I really paid when transferring the domain name. My bank app does not allow screenshots, so I took a photo.
I wanted to transfer three domain names at that time, one was successful, one failed (but the money was deducted), and another failed (insufficient account balance).
The picture below is the order picture where the money was deducted but the transfer failed.
Please check again, thank you very much.
Thank you, let’s loop in our Support team so that they can investigate a bit deeper. I suspect it’s a timing issue but they’ll be able to dig a bit more, can you create an Account ticket and share your ticket number here? You can open an Account ticket here, https://dash.cloudflare.com/?to=/:account/support
Thanks for your help, ticket #3341108 has been filed, best wishes to you.
Hi, this billing ticket 3341108 has been migrated to Salesforce. You should have received a new email regarding your new Case.
You should answer to that email if you want to continue the conversation of your case.
I know why the transfer failed. I hope the document administrator can add this to the domain directory. When transferring a domain, only one domain can be checked at a time, and the authorization code can only be entered for one domain at a time.
my colleagues in Support have indicated this was resolved on your ticket. Please post another topic here if that is not the case.
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