Renew domain

Domain is registered on cloudflare.
It did not renew automatically.

I can’t renew.

domain is barroncas.com

Hi @thiago, in looking at the audit log, auto renew for that zone was enabled today but whois shows the domain registration expired in January. I suspect this is a good case where we’ll need Support to help, Please reference a link to this post in your ticket and share the number here so that I can track it and make sure it goes to the right team.

To contact Cloudflare Customer Support, login & go to https://dash.cloudflare.com/?account=support and select get more help. If you receive an automatic response that does not help you, please reply and indicate you need more help.

1 Like

Hi,
My name is Salvador and I took a look to this case.

I see the domain expired on 2021-01-14 and it is currently on RGP (Redemption Grace Period).

I am replying to the ticket submitted about this domain where we need confirmation from the Super Admin of the account in order to troubleshoot this issue.

I would also suggest there to try again to renew the domain since we have a major Registrar release a couple of weeks ago that might help with this issue.